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Creating Customer Connection Through Conversation
The recent economic upheaval has proven especially challenging for the retail sector. Although the economy showed signs of improvement through the end of 2010 and the first quarter of 2011, the recent...
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Fierce Tip of the Week: Your First Idea May Be Your Best
Imagine for a second that you are in a meeting where the goal is to solve a challenge. An idea immediately comes to mind, however you skip over it, with the hope that an even more brilliant idea might...
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What Conversation Are We Missing With Veterans?
According to the latest stats by the Bureau of Labor and Statistics, the unemployment rate among post 9/11 veterans is averaged at almost 10%. The overall number for unemployment for all veterans...
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